Frequently Asked Questions.
Where is Dusty Kloset located?
Dusty Kloset is based in Jamaica. We operate both in-store and online to serve customers locally and internationally.
Do you offer delivery?
Yes! We offer islandwide delivery across Jamaica and international shipping to select locations. Delivery fees and timelines are displayed at checkout.
What sizes do you carry?
Our sizes typically range from Small to Plus Size, depending on the item. Each product description includes sizing details to help you choose the best fit
What payment methods do you accept?
- Debit & Credit Cards
- Bank transfer
- Mobile payment options (……………….)
How can I contact Dusty Kloset?
- Instagram DM @dusty_kloset
- WhatsApp +1 876 277 5638
- Email: dustykloset876@gmail.com
How long does delivery take?
- Local delivery (Jamaica):1-2 business days after dispatch
- International orders: 5-7 days, depending on destination and customs processing.
What is your exchange policy?
We accept exchanges within 2 days of purchase for unworn items with tags intact. Sale items and accessories may be final sale.
Please note: We do not offer refunds.
How do I know my size?
We recommend checking the size guide listed on each product page. If you’re unsure, feel free to contact us before ordering, we’re happy to help.
Do you restock sold-out items?
Some popular styles do get restocked, but not all. We recommend signing up for restock alerts or following us on Instagram to stay updated.
Are your photos edited or filtered?
We aim to keep our photos as true to color and fit as possible. However, lighting and screen settings may cause slight variations.
Do you offer sales or promotions?
Yes! We occasionally run sales, promotions, and exclusive offers. Follow us on social media or subscribe to our mailing list to be the first to know.